April 3, 2017

CSL GmbH takes over Domain Business from EIS AG

With Joker.com, CSL Computer Service Langenbach GmbH became one of the most successful domain registrars in Germany. Offering best conditions with optimal handling for our customers, resellers and registrants always is and has been our first priority for acting.

After many years of cooperation with our swiss business partner EIS European Internet Service AG in Zug, the surroundings of the domain business and legal conditions have changed.
These changes have induced the board of directors of the EIS AG, to liquidate their business and offer it on behalf of the customers to CSL GmbH as a full takeover.
CSL GmbH agreed to this offer, and will therefore continue to offer domains using the CSL trademark “Joker.com”, and will also continue all existing customer relationships without change.
We will also inform our customers separately in the near future.

We as CSL GmbH are thrilled to run Joker.com, continuing the success and helping to further form the domain market.
We are delighted by the trust that you – our clients – place in us, and we look forward to continuing our collaboration with you. Our pipeline is already full of innovative new features – please stay tuned!

Your Team of Joker.com

July 18, 2016

The NEW Joker.com!

NEW Joker.comAn Era is ending – a new story begins!

We are proud to present the result of hard work and careful listening to our customers.
Welcome to the NEW Joker.com!
We hope you will enjoy the new look and feel as much as we do – please tell us what you think.
The new layout not only enables us to present all functionalities in a much more intuitive way, it now also makes mobile devices work as well, and harmonizes with modern browsers.

Here’s a small preview for you:

Bildschirmfoto 2016-07-15 um 15.54.23

Please let us know if anything doesn’t work as expected.

and should you feel the need to travel back in time to see the old Joker.com, click the fast-backward-icon in the top right corner…

November 25, 2015

New Reseller Tool: Reseller Control Panel Next

rpanel_newsBetter. Faster. Nicer. Cooler. We are happy to announce our new Rpanel Reseller site!
After quite a few weeks of public testing, we are now confident that the new RPanel is a substantial improvement for your domain management, for you as a reseller of Joker.com.

With RPanel, you as Reseller can easily manage even big amounts of domains. Use a single tool to perform any domain related task for your daily work.
We focussed especially on having your data always available without having to wait for lookups and continuous data retrieval. Simply start to enter something, and it will be automatically searched and completed.
We believe and hope that this will make your life as a reseller a lot easier.
And despite our intensive testing – if you happen to find a bug we might have missed, do not hesitate to contact us. And of course please do the same if you miss a feature!

Please note – in case you log into the new rpanel.io for the first time, some data has to be prepared for you. This will only happen once.

rpanel_teaser_top

If you are not yet a Joker.com reseller, please do not hesitate to have a look at the registration – you’ll benefit from many advantages in pricing and handling.

August 19, 2015

Secure your Domain Privacy with our new Whois Privacy Feature

Most registries, as well as registrars like Joker.com, require by their policies and Terms & Conditions, that registrants provide accurate, complete and current personal data, that is made publicly available on the internet by the WHOIS service. This is also a binding requirement set by ICANN.

This WHOIS service is available to everyone, and usually includes the name, street address and email addresses of the registrant. The use of incorrect, incomplete or fake data is a violation of the registration agreement of the related registry and EIS AG, and may lead to the deletion of the related domain name (please also see 5.c/11.d of Joker.com T&C).

To protect a registrant from abuse of his data, proxy-privacy.com through EIS AG provides privacy protection services, effectively shielding his information and keeping his data confidential. By using these services, the registrant is represented by alternate contact data provided by EIS AG, while remaining compliant to the registration policies.
The registrant’s own data will still be maintained and escrowed by Joker.com, to secure the registrant’s ownership of the domain, and to ensure the compliance to ICANN’s and registry’s policies.

Here is an example of what privacy service means to a domain name’s public Whois output:

Joker.com WHOIS Privacy

Please find all details, conditions and the Acceptable Use Policy here: proxy-privacy.com
Prices are available here: Joker.com Pricelist

For additional information, please have a look at our FAQ

Pricing Examples

Standard prices for WHOIS privacy are: $1.49/year for privacy basic (address is hidden, but not the registrant’s name) and $2.49/year for privacy pro (all of the registrant’s data is hidden).
When privacy services are purchased for already existing domain names, either as an option during renewal of a domain, or as an additional option for an existing domain name, the term of the privacy service will automatically be synchronized with the term of the domain name. Terms of less than 6 months will be rounded down, above this will be rounded up and charged as an additional year.
Let’s say a .com domain of you has a remaining term of 5 months, and you want to transfer it to Joker.com, and you choose privacy basic for the transfer.
This would result into

mandatory 1 year renewal with transfer: USD 13.70
optional 1 year privacy basic service: USD 1.49
result – 1 year additional domain term, and 17 months of privacy USD 15.19

See more examples in our FAQ

To order Domain Privacy just order a domain like you normally would and click add privacy in your shopping cart. You can then choose basic or pro. To add privacy to your existing domains, just log into your Joker.com-account and modify a domain. There you can purchase privacy basic or privacy pro.