September 22, 2017

How to grant domain permissions to others?

Many users register domains not only for themselves but for others as well – family, friends, colleagues or customers. It is often wanted or needed that these users can access, and to a certain degree, manage their domains.
For that, customers can grant roles and permissions to other users.

Roles and Permissions

You always can invite additional individuals to administrate your domain(s). For this, you can assign so-called “roles” to other people, which define what sort of access is granted.

Important: These “roles” solely allow to grant access to your domains within, they do not have any impact on what is shown in Whois with its published contact data.

To invite somebody to get access to your domains, a special link is sent to the email address you provide. If the invitee does not already have a login, they will get a chance to register when they click the link in this email.
When creating the role, you may enter a description to name the individual grant for being able to identify your grants later.

You can access the grants dialogue in different ways.

In your domain dashboard:

Only your latest domains will appear in this list. For large amounts of domains you could go directly to your domain list. There you can select “grants” in the menu.

The third possibility is in the “modify domain” area where you can find “Additional granted Domain permissions (Roles)” at the bottom of the page.

You always may issue grants or revoke existing grants in “My Domains“.

The dialogue for adding or removing grants/roles looks like this:

In case you are a Reseller, you not only can assign permissions or whole domains to other users using an invitation similar to the procedure above, but you also may use a direct assignment, which will be applied immediately.

Available roles:

  • Admin: can modify domains e.g. WHOIS data, modify nameservers, modify nameserver records like IP addresses, URL- and mail forwarding; transfering away or deletion of a granted domain is not possible for this role, this only can be done by the legal owner (you) of a domain
  • DNS Admin: can modify nameservers, modify nameserver records like IP addresses, URL- and mail forwarding
  • Billing: can renew domains and receives expiry notifications
  • Internal Transfer/Assignment: Complete assignment of a domain to another user (Internal Transfer). This is to move all claims and permissions on a domain to another user.
September 5, 2017

Your Domain’s WHOIS and how to protect your Privacy

Usually data like the registrant’s name or address are openly available through the WHOIS service.
This can be a problem, because spammers can harvest the mail addresses. Even if you were to use a separate mail address for your WHOIS data, your full address and phone number is required by ICANN to be public as well.

Spam can be annoying, but having your real home address published can be a lot more than that, even dangerous, depending on what your website is about or where you live. There are endless reasons for people wanting to have websites but not exposing their personal data on the web.

Many domain registries allow to hide the WHOIS data through privacy providers. Instead of having your personal data exposed, the privacy provider acts as a proxy and publishes their own data.
You will still receive important mails concerning your domain, and if legal issues should occur, the provider is of course obliged to provide the real data.
Though your data is still secured against spamming, stalking or identity theft.
To check if domain privacy is available for a specific domain ending, please have a look into our domain pricelist. Privacy enabled domains are marked with the symbol .

Domain WHOIS Privacy
WHOIS data without and with domain privacy offers two kinds of domain privacy, Basic and Pro.
If you activate WHOIS privacy for your domains, private data like your address and email will no longer be publicly visible.
Whois Privacy Privacy Basic protects the address and the e-mail, but leaves the registrant’s name visible.
Privacy Pro also protects the name.

WHOIS Privacy can be easily added during the order process in the shopping cart, or in your domain overview for existing domains.

Choose privacy for your domains in your domain dashboard
Choose privacy for your domains in your domain dashboard

The prices for those two options are as follows:

  • Privacy Basic: USD 0.89/year*
  • Privacy Pro: USD 1.49/year*

(*VAT may apply for private customers from the EU)

You can add your privacy option of choice during the order process.
Privacy options are also available for existing domains, transfers and with renewals.
Please find all details on how to enable privacy for your domains in our FAQ. More information about pricing, periods and additional examples of how privacy works, can be found on